Twelve straight answers. If yours isn't here, leave your number below and we'll answer it on the call.
No. Commerce OS includes the storefront, checkout and payments, so you can run your brand on it alone — nothing to install, no plugins to manage. If you already have Shopify, WooCommerce, Magento or a custom cart, it can connect as an optional integration instead.
Yes. Our team sets up your store, moves your catalogue, connects payments and delivery, and trains your team — at no charge. You pay nothing up to 100 orders a month, then ₹6–₹10 per order. No lock-in.
No. We host the platform and handle security, updates, backups and integrations (payments, couriers, WhatsApp, GST). Setup and catalogue migration are done by our team; your staff only use the screens.
A modern, fast storefront designed mobile-first and polished on desktop — the kind of shopping experience large consumer brands build in-house: quick search, one-tap reorders, a four-field checkout and pincode-aware delivery promises.
Orders can go to your own riders, a courier aggregator, 3PL or hyperlocal partner through shipping integrations — manifests and status updates flow back automatically, so every order is tracked in one place whoever delivers it.
One set of reports across the store, shipping, cash and books: sales, discounts, cancellations, delivery SLAs, cost per delivery, cash not yet banked and GST — filtered by day, area, PIN or product, or asked in plain English.
No. Deliver with your own riders on the rider app, hand orders to a 3PL or hyperlocal partner over an API, or mix the two by pincode. Every order moves through the same states whichever way it goes.
Cash is tracked through each handover — rider to store, store to company — with the actor, amount and timestamp recorded at every step. Shortfalls are flagged the same day rather than found at month end.
Yes. Tax invoices carry HSN and place of supply, are numbered consecutively per financial year, and credit notes are raised automatically on cancellation and return. A nightly check flags any gap in the invoice series.
Per order, not per seat. Free up to 100 orders a month, then ₹10, ₹8 or ₹6 per order depending on monthly volume. Delivery operations add ₹2 and partner/3PL adapters ₹1 per delivered order. Cancelled orders are never billed, and there is no annual lock-in.
English, Hinglish and Hindi, with thumb-sized targets built for a phone held in one hand.
D2C brands that deliver locally and sell to the same households again and again — fresh and perishable food, packaged food and grocery, bakery, dairy and meat, wellness and supplements.
A 30-minute session, not a slide deck. We load your catalogue into a sandbox cart, walk through the console and the courier app, and show a reconciliation report from a live store.
Leave your number and we'll take it from there — your store, your catalogue, your delivery setup, done by our team.
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