Commerce OS / Answers / Move a store from Shopify
Answers · India · 2026

How to move my store from Shopify to another platform

What moves, what does not, and the order that keeps rankings and sales intact.

Short answer: Export products, customers and orders from Shopify as CSV, import them into the new store, keep your domain and point it at the new store on launch day, and set redirects from every old product and collection URL so Google rankings carry over. Run both stores for a week, then move ads and close the Shopify plan. On the Brand and Scale plans the D2 Commerce OS team does the move for you.

What moves and what does not

Products with images, variants and prices, customers with addresses, and past orders all export as CSV. Theme design, apps and their data, discount codes and gift cards generally do not move and are rebuilt on the new platform. Reviews move if your review app allows export.

Keeping your Google rankings

Keep the same domain. Map each old URL to its new one and set a redirect, especially for product and collection pages that rank. Keep page titles and descriptions. Resubmit the sitemap in Search Console after launch and watch for crawl errors in the first two weeks.

Launch order

Build and check the new store on its temporary address, import data, test checkout with a real ₹1 order and a COD order, then switch the domain. Keep Shopify open for a week to catch stragglers and compare orders. Move ad campaigns last, then cancel the Shopify plan and keep its exports.

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Questions

Common questions.

How do I move my store from Shopify?

Export products, customers and orders as CSV, import them into the new store, keep your domain, set redirects for old URLs, run both stores for a week, and move ads last.

Will I lose my Google rankings if I leave Shopify?

Not if you keep the domain and redirect every old product and collection URL to its new page.

Can someone do the migration for me?

Yes. On the D2 Commerce OS Brand and Scale plans the team moves the catalogue and sets up the store.

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